Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Designation: Oppenings for Customer care & Technical support for (US & UK)
Experience: 0 - 3 years
Industry Type: CRM / IT Enabled Services / BPO / Medical Transcription

Functional Area: ITES / BPO / KPO / Customer Service / Operations
Keyword: Good communication, hardworking, willing to work at night shift, fluency in english

Location: Hyderabad / Secunderabad

Remuneration: DELL INTERNATIONAL—WINNING CULTURE

Education: UG - Any Graduate - Any Specialization, PG - Any PG Course - Any Specialization

Job Description
Accountabilities:
*Fiels inbound customer care
*Focuses on delivering a positive customer experience according to DELL standards
*Responsible for Pre-sales service to customers
*Facilities customer order fulfillment
*Monitor and track issuses to ensure accurate resolution
*Review and distribute pertirent cross-functional information.
*Lisise between customer and DELL
*Provide direct advice and guidance for customers
*Should be willing to work in night shift.

Contact Information
Name: Mr.D.Vijay Kumar
Telephone: 9866208999

Website: vijaykumar_dharmaji@dell.com