CRM - Spectrum Softtech
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Spectrum Softtech Solutions Pvt. Ltd is a leading organization providing state of art technology in ISP Services,Software Development,Medical Transcription,Technical Support,Web Hosting Services and Corporate Mailing Solutions.
Job Description: Females only apply. Will be resposible for providing telephonic technical support on ISP related problems.Providing solutions to queries through email ticketing system.Teleliasoning with statutory bodies,will have to provide hands on customer support
Desired Profile:
-Excellent oral and written communication skills.
-Strong analytical skills.
-Excellent team player.
-Establishing customer service as a profit centre.
-Excellent team player
-Strong ability to prioritize tasks while executing.
Maximum Experience: 2 years
Industry Type: CRM / IT Enabled Services / BPO / Medical Transcription
Functional Area: ITES / BPO / KPO / Customer Service / Operations
Location: Cochin, Ernakulam, Kochi
Education: UG - B.Tech/B.E. - Any Specialization;BCA - Computers
Keywords: technical engineer , technical , support engineer , customer support executive , technical coordinator , call management executive , cse , customer support.
Reference: cse/hr02
Contact Information
Name: HR Dept.
Email: hrd@spectrum.net.in
Telephone: 91 484 4082000
Fax :91 484 4082408
Website: http://www.spectrum.net.in
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