Atlogix Software Solutions Pvt. Ltd.

Company Profile: Atlogix is the technology partner of top class business houses globally. We specialize in software outsourcing, industry specific solutions,customized CRM solutions and web to enterprise integration. At @logix, we strive to provide best in class operations, secure and scalable IT enabled solutions and outstanding customer service.Our mission is to remove the complexity and reduce the timeline of deploying information technology for our customers.At atlogix, we strive to provide best in class operations, secure andscalable IT enabled solutions and outstanding customer service. Our offshore technology centers provide a vast financial difference to our customer while maintaining uniform industry standards.For more information do visit us at www.atlogix.com

Designation: Customer Service Representative
Experience: 0 - 4 years
Industry Type: CRM / IT Enabled Services / BPO / Medical Transcription
Functional Area: ITES / BPO / KPO / Customer Service / Operations
Keyword: Customer Representatuves, Customer Service Executives, Team Coach
Location: Mumbai
Remuneration: Rupees. 150000 - 300000(Fixed Salary + Incentives)

Job Location: Mahape, Navi Mumbai

Job description:
A Customer Service Executive provides end-to-end assistance to customers’ i.e.
- Will handle INBOUND AS WELL AS OUTBOUND Project.
- To assist customers in understanding the products and services.
- Resolves and responds to a variety of customer queries and issues over the telephone, email, postal mail, and fax.
- Timely quality response to the customer is a key requirement.
- Must ensure that every interaction with the customer is a quality experience.
- Prepare reports and interact with internal departments are some of the key areas of job responsibility.

Desired Profile:
- Fresher or Experience
- Graduate OR Undergraduate from any stream with a pleasant personality & looking for a career in Customer Service.
- High customer service orientation.
- Excellent oral and written communication skills in English.
- Courteous and professional telephone handling skills.
- Good Computer skills - MS Word and MS Excel, email and Internet.
- Good presence of mind and situation handling skills
- Ability to think on the feet
- Candidates having upto 2 years of relevant Customer Service experience may also apply (e.g. BPO, CRM, Back office etc)
- Willingness to work in shifts.

Reference: CSE - 1505

Contact Information
Name: HR Department
Telephone: 91-022-27780927
Website: http://www.atlogix.com

Address: Atlogix Software Solutions Pvt Ltd
Unit 01, Building 2 (A3)
Sector 1, Millennium Business Park,
Mahape, Navi Mumbai
Mumbai - Maharashtra ,IND 400701

Email: hrd@atlogix.com