IBM has been present in India since 1992 and has established itself as one of the leaders in the Indian Information Technology (IT) Industry. IBM India has seen double-digit growth over the last five years. IBM India has over 38,500 employees as of January 1, 2006 and is India’s largest MNC employer. Global Services Delivery center (GSDC)IBM Global Services India’s Global Service Delivery Center (GSDC) is a big leap forward in the execution of IBM’s stated strategy: to offer On-Demand Services competitively to our clients on a global basis. On-Demand Services require a strong understanding of the clients’ business priorities dynamically and hence, the need to provide IT Infrastructure Management Services which help the clients meet their business priorities. The GSDC in India is geared to provide these IT Infrastructure Management Services, leveraging the proven processes and tools that IBM uses world over and combining it with the resource and quality advantage that India has to offer to deliver high quality and cost effective IT solutionsInterested candidates are requested to apply immediately

Designation: ITHD-Freshers

We are looking for experienced IT Helpdesk Junior/Senior - Customer Care representative Professionals to be based at Bangalore, who are looking forward to grow with a challenging opportunity.

Job Description-

Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, Cananda, EMEA & AP.

Minimum experience required: Or 0.6 mnts to 2 yrs of exp.

Desired Skills-
Good communication skills.
Willingness to work in sifts.
Networking Sillks

Upload your updated CV along with your current contact details at the earliest so that we could take it forward.

1 Go to www.ibm.com/employment/in
2 You will get a button -Find a Job ( click on that button )
3 Select at the bottom of page whether you are ‘Fresh Garduate or Experienced Professional’ ( Click on any of the options )
4 You will get a message ‘ You are leaving IBM site ‘
5 Press Continue
6 You will come to a Page ‘Jobs at IBM ‘
7 Enter your skill in ‘ Keyword search ‘
8 Press ‘ Search ‘
9 You will get list of job openings with your skills .
9 Tick on ‘Add to Basket ‘
10 You will come to Vacancy Basket .
11 Click on ‘ Apply to vacancy ‘
12 Fill up the form and attach resume.

Also do let me know, if you have been interviewed by IBM within last 6 months.

Minimum experience required: Or 0.6 mnts to 2 yrs of exp.

Desired Skills-
Good communication skills.
Willingness to work in sifts.
Networking Sillks
Experience: 0 - 1
Industry Type: CRM / IT Enabled Services / BPO / Medical Transcription
Functional Area: ITES / BPO / KPO / Customer Service / Operations
Education: UG - Any Graduate - Any Specialization

Location: Bangalore, Hyderabad / Secunderabad
Keywords: Good Communication Skills, Basic Comupter Proficiency
Contact: Rajeev K Agarwal

Website: http://www.ibm.com/employment/in