Xavient Information Systems (XIS) is a software services organization born and brought up in the new economy. At Xavient, we strive to maintain a fulfilling and rewarding work environment which we believe is a catalyst for great achievements.

Xavient is a young, aggressive, and extremely competent team of fiercely talented software architects, engineers, project managers and functional & domain experts, that is re-defining the rules of the consulting space. We have won fortune 500 clients and multi million dollar projects by our commitment to streamlined, iterative and collaborative delivery processes.

Xavient has a strong experience and expertise in Hi-Tech Manufacturing, Retail, Broadcasting and Finance domains with deep expertise on horizontal practices like Enterprise Application Integration, Business Intelligence, Supply Chain Management (SCM), Customer Relationship Management (CRM) and eBusiness. At Xavient, we have a passionate commitment to iterative and agile development methodologies.

These services are delivered on the foundation of a proven global delivery model, robust world-class quality processes and quality standards, a global skill base, centers of excellence and a state of the art global software delivery center.

Designation: Technical Support Officers (Only Delhi/NCR Candidates need to Apply)
Experience: 1 - 3 years
Industry Type: Software Services
Functional Area: IT Software
Keyword: Technical Support, troubleshooting, Production Support, Application Support
Location: Delhi, Delhi/NCR

Education: UG - B.Tech/B.E. - Any Specialization, PG - Any PG Course - Any Specialization

Job Description
* Should have knowledge on Software Technical Support Process.
* Should be expert in Analysis, Troubleshooting and Problem Resolution.
* Primary 12-hour on-call Production Support when in Rotation (AM high availability, PM telecommute).
* Mid-level Platform Administration Tasks including: Operations, System Monitor Design, Implementation and Operation, Script Development for Analysis and Monitoring, Problem Resolution, System and Platform Installation, Configuration.
* Hands on UNIX will be an added advantage.
* Working knowledge of Microsoft & Java Technologies will be added advantage.
* Ability to interact with & understand the US Clients.

Desired Profile
* Ability to Multi-task in a fast-paced, deadline driven environment
* Ability to work in team and handle pressure and demands.
* Strong interpersonal skills and ability to work with all departments and levels within the organization.
* Ability to effectively present information and respond to questions from managers and clients.
* Ready to work in shifts.
* Must possess excellent verbal & written communication skills & Ability to interact with & understand the US Clients.
* Candidates with BPO/Call Center experience are preferred.
* ONLY DELHI/NCR CANDIDATES NEED TO APPLY.

Reference: XIS-TSO

Contact Information

Website: http://www.xavient.com

Address
Xavient Information Services
C-124, Hoziery Complex
Phase II
Noida
Noida - UP ,INDIA 201305
Email: humanresource@xavient.com