InKnowTech Recruits Freshers

Company Profile:
InKnowTech is a Network and Communication Management company, providing services and support to global Telecom Service Providers and Enterprises. Read InKnowTech Private Limited Blog

Job Description:
To handle complete IT-Helpdesk Operations that includes, logging in-house calls/complaints emerging
To capture the service calls at the very first instance and plan an action accordingly.
To coordinate with vendors & OEM support Providers at the support locations in respect with the service call logging till the closure of the call..
To handle Call Management Tool - MY HT regarding the logging of the calls, their closure and generating.
Generation of call dump report & Required MIS at the defined intervals (Daily, weekly & Monthly)
First level telephonic troubleshooting for desktops & printers calls before logging a complaint.
Any thing related to Network server and system admin and Desktop skills is must.
Along with your responsibilities mainly focused on installation configuration, troubleshooting remotely, call logged, lan wan routers dhcp dns winserver, and server related exchange & 2000 server.

Desired Candidate Profile:
To handle complete IT-Helpdesk Operations that includes, logging in-house calls/complaints emerging
To capture the service calls at the very first instance and plan an action accordingly.
To coordinate with vendors & OEM support Providers at the support locations in respect with the service call logging till the closure of the call..
To handle Call Management Tool - MY HT regarding the logging of the calls, their closure and generating.
Generation of call dump report & Required MIS at the defined intervals (Daily, weekly & Monthly)
First level telephonic troubleshooting for desktops & printers calls before logging a complaint.
Any thing related to Network server and system admin and Desktop skills is must.
Along with your responsibilities mainly focused on installation configuration, troubleshooting remotely, call logged, lan wan routers dhcp dns winserver, and server related exchange & 2000 server.

Experience: 0 - 1 Years

Location: Mumbai

Compensation: Rupees 50,000 - 1,00,000

Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization

Industry Type: IT-Hardware & Networking

Functional Area: IT-Support, Telecom, Hardware

Contact Details

Company Name: InKnowTech Private Limited

Executive Name: sweta

Telephone: 08028522369

How to Apply (Only for Female Candidate)
Email Address: sm@inknowtek.com