Wipro Infotech Recruits Freshers

Job Description

Organisation : Wipro Infotech

Designation : Engineer - Help Desk Mgmnt

Location : Mumbai - Andheri

No of positions : 15

Salary : 10,000 - 15,000 / PM

Roles and Responsibilities :
1.Will act as the single point of contact to the customer/users for all ATM monitoring related requirements. 2. For first level administration /support for End CustomersATMs. 3. Log all the calls, assign it to relevant personnel, track it till closure, and update the end-customer. 4. Escalate as per the escalation chart, follow up with vendor. 5. Keeping track & updating data as per the proc ess defined. 6.. Report generation as per the process defined

Eligibility Criteria’s:

1 - Graduate / Diploma Holder ( Correspondence candidates need not apply)

2 - Good Commucation Skills.

3- Age less than 25 as on date.

4 - Any call center,help desk,customer care support experience will be an added advantage.

Note : If you are interested for the role mentioned above and meet the eligibility criteria’s pls send across your updated resume directly to shankar(dot)kannan(at)wipro(dot)com.

In the subject pls mention Help desk - your current location in mumbai.

Rgds

Shankar.K

Wipro Infotech – Strategic Resourcing

E Mail :Shankar.kannan@wipro.com

Phone : 080 – 41112964

Web : wipro.in

Experience: 0 - 3 years

Education: B.A, B.B.A, BCA, B.Com, BHM, BL/LLB, B.Sc, CS, Diploma, M.Com, M.Sc

Job Category: Software, Hardware, EDP

Job Location: Mumbai